Terms & Conditions
Last Update: 19 July 2019
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Return Policy
Pricing Policy
Orders & Payments
Conditions of Use
Shipping
- Shipping cost is NOT included in the prices displayed in our website.
- All Shipping options are referred to pickup from our warehouses. You need to arrange a pickup with your shipping company.
- If you want us to arrange the shipment, please add a note to your order or e-mail us before making any payment. We will send you an invoice with shipping cost included.
We have three Pickup Options;
- PICKUP with (TNT/DHL/FedEx/UPS) Customer arranges a pickup with an express shipping company that do NOT require customs clearance.
- PICKUP (Customs Required): We add $150.00 customs agent fee. Customer arranges a pickup with a shipping company that require customs clearance.
- PICKUP (In Person) Customer pickup the order in person.
- After giving an online order, we will notify you when your order is ready for shipment, and you can arrange a pickup from our warehouse.
- Please note that we are not responsible for the broken/damaged items caused by shipping companies. Shipping companies do not insure “glass” items, and we are not liable for broken glass items.
- Countries: We ship Worldwide
- Carriers we work with: TNT, FedEx, UPS, DHL
Pickup address:
Street: 2828 sokak #46, 1. Sanayi Sitesi
City: Izmir
Postal Code: 35110
Country: Turkey
Pickup Time:
Mon-Fri : 10am – 3pm
- All sales are Final.
- Shipping company is responsible for damaged/missing items, no return and refund is acceptable. Please contact the shipping company for any damaged/missing items in your order.
- Buyer is responsible for the shipping insurance.
- No Full Refund is acceptable for any items.
- We may replace the items with restocking fee** if the return is accepted.
- If the return is accepted, the part must be present in its original unopened box.
- If a wrong item is shipped (different item in the invoice), it will be replaced with the correct item without any restocking fee**
- No Returns & Refunds are acceptable for special items*.
- Fees and shipping costs are not refundable.
Order Canceling Policy:
- Please request order cancellation before making any payments.
- If you cancel the order after the payment, refund will be transferred to your account within 1-2 weeks.
(restocking fee**, bank transfer cost and shipping cost will be deducted)
* Special Items: All spare parts except Ford Cargo Spare Parts that are not older than 10 years.
** Restocking Fees : 20%
Return Policy
Pricing Policy
All prices in our website are;
- Ford MSRP (Manufacturer’s Suggested Retail Price)
- All Prices are USD (U.S. Dollar)
- All Prices are EXW (ex-works, exclude shipping & other fees)
- Please email us for wholesale inquiries.
!IMPORTANT!
Prices displayed in www.fordoner.com are informative purpose and may not be the current price. Oner Otomotiv reserves the right to change the prices anytime. You may ask for a proforma invoice for current prices.
Payment Information:
- All prices displayed in our website www.fordoner.com are USD (United States Dollar)
- 100% of the order amount must be paid before any dispatch.
- Please make the payment with the information written in the Proforma Invoice & in the E-Mail.
- Please add your Order # / Proforma Invoice # in the Wire Transfer receipt.
- Available payment methods:
Wire Transfer
Western Union (for orders up to $2000)
Zelle
CashApp
Crypto
Orders & Payments
Conditions of Use
Important Account Information:
- Any account with wrong information will be deleted.
- Inactive accounts (idle for 12 months) will be deleted.
- Unverified e-mails will be blocked and deleted.
- All images, information, pages are copyrighted to Oto Oner Otomotiv Ltd. Please DO NOT use any PICTURES, INFORMATION, PAGES without a written permission.
