Online Orders:

By giving online order you agree to pay the full amount and authorize Oto Oner Otomotiv to charge your credit card or/and bank account.

 


Conditions of Use:

  • Any account with wrong information will be deleted.
  • All images, informations, pages are copyrighted to Oner Otomotiv Ltd.Sti. Please DO NOT use any PICTURES,INFORMATIONS,PAGES without our permission.

 


Shipping:

Shipping cost is NOT included in the prices displayed in our website. In the invoice, it is stated as Free Shipping (Store Pick-up)

After giving online order, we will notify you when your order is ready for shipment and you can arrange a pick-up from our warehouse.

You need to write your TNT, DHL or UPS account number in the order or email us.

You can also arrange the pickup with TNT, DHL or UPS too.

  • Countries: Worldwide Shipping
  • Carrier and Prices: TNT, UPS, DHL, National Postal Services
    (Shipping Cost will be added manually to the orders)

 


Returning Policy:

  • The part must be present in its original unopened box
  • Carrier Company is responsible for the broken items, no returns and refunds is acceptable
  • No Full Refund is acceptable for any items. You can replace the item with restocking fee** if the return is acceptable
  • If a wrong item is shipped ( different item in the invoice), it can be replaced with the correct item without any restocking fee**
  • If a wrong item is ordered ( same item in the invoice) can be replaced. Buyer has to pay all shipping costs, customs and restocking fee**
  • No Returns and Refunds is acceptable for Special Items *.

 


Order Canceling Policy:

  • Refund will be transferred to customer account within 1 week after canceling an order –
    (restocking fee** and bank transfer cost will be reduced)

 

* Special Items: All parts except Ford Cargo NHDD

** Restocking Fees : 20%

 


Pricing Policy:

All prices in our website are;

  • Ford MSRP (manufacturer’s suggested retail price)
  • EXW (ex-works, exclude shipping costs)

 

!IMPORTANT!

Prices displayed in www.fordoner.com are informative purpose and may not be the current price. You may ask for a proforma invoice for current prices.